Humanoid Robots and the Future of Guarding Services in Commercial Facilities

In our opinion, there is nothing more reliable than a trusted, well trained security operative but in recent years, the rise in robotics cannot be denied.

There are several areas where a robotic security device can assist the guarding industry. The primary area is utilising a robotic device to accomplish repetitive but necessary tasks presently being performed by humans. These could include health checks, lobby monitoring, processing an access credential, or visitor management tasks. Additionally, robotic devices could be used for monitoring behaviour, patrol support (human patrols that are informed and supported by a robotic device), and patrols.

Robotic devices can also be used to enhance security functions performed by humans, such as vehicular security patrols. Criminals use advanced techniques to identify potential targets, often engaging in pre-operational surveillance. This typically includes making visits to the intended target and taking photographs to determine the presence of security and frequency of patrols.

As an example, robots using AI and ML to continuously monitor activity at multiple locations. The robots would communicate with a human patrol officer through a smartphone application, alerting the officer when activity is detected. This would provide a less costly service for end users, greater efficiency for the vendor patrol service, and increase the ability to interrupt criminal activity. The mundane task of monitoring would be left to the robotic device, while the critical thinking skills of the human would be maximised in the response.

So looking to the future, which may or may not incorporate the use of robotics to support human security functions one thing is certain – there will always be a requirement for a human security workforce and Watchful Eye Security Ltd will continue to provide trained & experienced operatives to fulfil this increasing demand.